EasyGo! Support Ticket

Summary

Report your support tickets in the easiest way with this application. Just enter the priority, the customer related information, the incident details and it’s ready to be reported to support.

Description

EasyGo!SupportTicket allows to report incidence tickets in a few clicks:

  • Create a new support ticket (a unique ticket ID will be created automatically).
  • Optionally, enter customer related data (name, contact data, additional information…)

Finally, upload the reported incident tickets to the host via cradle or WiFi.


 

  Languages

  • English
  • Spanish

EnglishSpanish

Adobe Reader is required to open and view PDF files. This can be downloaded free from adobe.com.

Available Documents

    Zebra DS9808 Bar Code Scanner

    Achieve a new level of productivity and throughput at the checkout stand with the DS9808 from Zebra. This groundbreaking scanner is designed from the inside out to bring a new level of versatility, functionality and performance to the checkout stand. Outside, the DS9808 offers an extraordinary one-of-a-kind hybrid form factor that marries a solid base with our advanced handheld ergonomics. The integrated base requires very little real estate at the point of sale — ideal for space constrained checkout stands. And inside, the DS9808 offers the very latest in scanning technology, delivering record swipe speeds for 1D and 2D bar codes, as well as the ability to capture images and signatures.

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    RL4e

    Datamax-O’Neil built its reputation on rugged and reliable portable receipt printers and has now used this expertise to design the industry’s most rugged portable label printer. The RL4e (4-inch/102mm) is a durable direct thermal printer with a rugged design and reliable performance that will continue to operate long after other printers have failed. We’re so confident in the quality and long-term reliability of this rugged printer that we include a 2-year warranty free of change.

    Anybody who’s ever been in a warehouse knows that when shipments are processed more quickly and effectively, productivity is increased and errors are reduced. The RL4e improves efficiency and productivity by allowing workers to print and apply barcode labels directly at the point of application. Using an RL4e to print on-demand labels also eliminates the danger of mixing up batch-printed labels and saving thousands of dollars in potential shipping errors. The portable printer can even be mounted on fork trucks for added convenience and versatility.

    We’ve made integration easy. Replace existing label printers using Datamax-O’Neil’s language emulations. The RL4e is compatible with most popular warehouse management software programs, independent label design programs and remote management packages.

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    ZE500R RFID PRINT ENGINE

    Performance leaders in mission-critical RFID printing applications, these reliable print engines with RFID technology empower you with an integrated solution for identifying packages, cases and pallets.  The ZE500R embeds a fully integrated ThingMagic RFID Reader/Encoder and supports the ability to print and encode short pitch item level tags, chip based serialization and block permalocking of user memory.

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    microFlash 4t/4te

    With uncompromising standards, the 4t/4te is engineered throughout to withstand even the most punishing portable applications, including multiple 6 ft drops to concrete. The 4t/4te prints outstanding quality 4-inch receipts, proof of deliveries, labels, and invoices. The 4t comes with Serial and IrDA communication. The 4te is every bit as rugged as the 4t but it offers enhanced processing speeds (10 times faster), greater memory capacity, USB connectivity power status lights, external charging, and optional Bluetooth and 802.11b/g wireless connectivity.

     

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