EasyGo! Support Ticket

Summary

Report your support tickets in the easiest way with this application. Just enter the priority, the customer related information, the incident details and it’s ready to be reported to support.

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Description

EasyGo!SupportTicket allows to report incidence tickets in a few clicks:

  • Create a new support ticket (a unique ticket ID will be created automatically).
  • Optionally, enter customer related data (name, contact data, additional information…)

Finally, upload the reported incident tickets to the host via cradle or WiFi.

 

  Languages

  • English
  • Spanish

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Adobe Reader is required to open and view PDF files. This can be downloaded free from adobe.com.

Available Documents

    Axicon 7015 Barcode Verifier

    Axicon 7015 Barcode Verifier

    The Axicon 7015 combines CCD based hardware and state of the art application software, conforming to the latest ISO/ANSI print quality standards (ANSI x3.182 and ISO/IEC15416-1). Our equipment has been independently tested and conforms to ISO/IEC15426-1. The Axicon 7015 is designed for all barcodes where an 8, 10 or 20mil aperture is mandatory (such as GS1-128 and ITF-14), up to 195mm width including quiet zones. The simple to use design reduces user error and eliminates product damage whilst providing the highest level of accuracy achievable for verification.

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    E-Class Mark III Barcode Printer

    e-class mark iii

    The E-Class Mark III is a family of compact desktop thermal printers that are designed for a wide variety of industries and applications that require a reliable and cost effective barcode printer. Datamax-O’Neil applied its industrial printer expertise to provide customers with an entry level printer that has the features and reliability normally found in more expensive printers. The E-Class Mark III is affordable to own, easy to use and economical to operate.

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    Markoprint Shutter Printhead HP

    Inkjet nozzles can clog and dry up in a dusty printing environment, which is typical in wood-processing enterprises and other sectors. This results in poorly printed images. Our Markoprint Shutter Printhead HP prevents dust from entering the ink cartridge or gathering on the nozzles. During a production halt, the printhead automatically retracts the cartridge and shuts the open nozzle plate. After being paused for even several days, it is instantly ready to print again.

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    ZD500R RFID Printers

    ZD500R Printer

    Zebra ZD500R UHF RFID Printer Advanced features in a compact, easy-to-use device. The ZD500R extends Zebra’s broad range of RFID printers by adding UHF RFID printing and encoding to Zebra’s line of industry-leading thermal desk top printers. Designed for applications where space is at a premium, the compact ZD500R offers simple, one-touch printing and encoding, straightforward loading, and automatic RFID calibration, making it ideal for applications where technical support staff is not available, such as retail in-store exception tagging.

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