EasyGo! Support Ticket

Summary

Report your support tickets in the easiest way with this application. Just enter the priority, the customer related information, the incident details and it’s ready to be reported to support.

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Description

EasyGo!SupportTicket allows to report incidence tickets in a few clicks:

  • Create a new support ticket (a unique ticket ID will be created automatically).
  • Optionally, enter customer related data (name, contact data, additional information…)

Finally, upload the reported incident tickets to the host via cradle or WiFi.

 

  Languages

  • English
  • Spanish

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Adobe Reader is required to open and view PDF files. This can be downloaded free from adobe.com.

Available Documents

    E-Class Mark III Barcode Printer

    e-class mark iii

    The E-Class Mark III is a family of compact desktop thermal printers that are designed for a wide variety of industries and applications that require a reliable and cost effective barcode printer. Datamax-O’Neil applied its industrial printer expertise to provide customers with an entry level printer that has the features and reliability normally found in more expensive printers. The E-Class Mark III is affordable to own, easy to use and economical to operate.

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    XB4Jet/XB8Jet

    The compact and robust controllers XB4JET and XB8JET are used to control the inkjet printheads for product marking solutions. The following Markoprint printing technologies are supported: Hewlett-Packard, Funai, Trident.

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    Sato GL4e Printer

    Sato GL4e Printer

    The GL4e Series is SATO’s most significant release of printing technology to date. Versatility and value are the cornerstones of the GL4e Series with features that surpass the competition. Only the GL4e Series offers a field-upgradeable UHF RFID option; an industry-leading printer management utility SATOnet CONNECT™; standard tri-port communication protocols, competitive emulations and much more.

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    Thermalcard

    Thermal cleaning cards remove the most stubborn burnt on paper particles and adhesive residue. They are designed to safely clean thermal print heads, guide paths, rollers and reader heads.

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