EasyGo! Support Ticket

Summary

Report your support tickets in the easiest way with this application. Just enter the priority, the customer related information, the incident details and it’s ready to be reported to support.

Description

EasyGo!SupportTicket allows to report incidence tickets in a few clicks:

Create a new support ticket (a unique ticket ID will be created automatically).
Optionally, enter customer related data (name, contact data, additional information…)

Finally, upload the reported incident tickets to the host via cradle or WiFi.

Languages

English

Spanish

Adobe Reader is required to open and view PDF files. This can be downloaded free from adobe.com.

Available Documents

X1Jet LX MK2

The Markoprint X1JET LX inkjet operates LX Class printing technology and is small, compact, and cost-effective system. It has a single housing unit constructed of robust milled and anodized aluminium that houses both the print head and the print controller. High-resolution prints are possible thanks to the printhead’s two nozzle row. The ink type is detected, and the level of ink filling is stored using its internal memory. The X1JET LX has an integrated picture sensor that automatically starts printing.

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DS3608-DP/DS3678-DP 1D/2D

Unstoppable Performance for 1D/2D Direct Part Marks (DPM) and Bar Codes

As a member of the Zebra 3600 Ultra-Rugged Series of scanners, the practically indestructible 1D/2D DS3608-DP corded and DS3678-DP cordless scanner brings the dependable lightning-fast capture of virtually every direct part mark to aerospace, automotive and other manufacturing plants where end-to-end traceability of every product component is required.

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Sato GL4e Printer

The GL4e Series is SATO’s most significant release of printing technology to date. Versatility and value are the cornerstones of the GL4e Series with features that surpass the competition. Only the GL4e Series offers a field-upgradeable UHF RFID option; an industry-leading printer management utility SATOnet CONNECT™; standard tri-port communication protocols, competitive emulations and much more.

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