EasyGo! Support Ticket

Summary

Report your support tickets in the easiest way with this application. Just enter the priority, the customer related information, the incident details and it’s ready to be reported to support.

Description

EasyGo!SupportTicket allows to report incidence tickets in a few clicks:

  • Create a new support ticket (a unique ticket ID will be created automatically).
  • Optionally, enter customer related data (name, contact data, additional information…)

Finally, upload the reported incident tickets to the host via cradle or WiFi.


 

  Languages

  • English
  • Spanish

EnglishSpanish

Adobe Reader is required to open and view PDF files. This can be downloaded free from adobe.com.

Available Documents

    Markoprint Integra One ip LX

    Unleash the Power of Proven Washdown Technology (IP Protection) for Seamless Performance in Complex and Demanding Applications. Experience High-Speed Printing and Effortless Operation with Up to 10 mm Print Distance. Discover Impressive Innovations, including a Patented Mechanism for Secure Ink/Printhead Unit Hold, Setting a New Standard in Printing Excellence.

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    Thermalwipe

    Thermal wipes can be used to not only clean the printhead but also give the rest of the printers internal and external surfaces a proper cleaning. They aredesigned to safely clean thermal print heads, guide paths, rollers and reader heads.

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    Sato M84Pro Heavy Duty Industial Printer

    FEATURES

    • Heavy Duty Industrial Construction
    • Semiconductor / Electronics
    • Variable Print Resolution
    • Windows Compatible
    • Powerful Memory
    • Easy Connectivity
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    BCP Apps – Mobile Order Book

    Summary

    BCP Apps – Mobile Order Book isn’t just an ordinary mobile sales tool, it’s much more… At the customers site you can either scan the product the customer wants to order, or using the search tool find the product just by typing in a few letters. You can even pull back an old previous order to edit, and the Mobile Order Book will automatically check for the latest prices and whether that product is still stocked or not. You can even add a new customer and take their order when you’re out and about if you wish… All this and send the order to be picked via GPRS before you even leave the customers side… or if you wish send it via WiFi or just insert the device into a cradle when you get back.

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