EasyGo! Support Ticket

Summary

Report your support tickets in the easiest way with this application. Just enter the priority, the customer related information, the incident details and it’s ready to be reported to support.

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Description

EasyGo!SupportTicket allows to report incidence tickets in a few clicks:

  • Create a new support ticket (a unique ticket ID will be created automatically).
  • Optionally, enter customer related data (name, contact data, additional information…)

Finally, upload the reported incident tickets to the host via cradle or WiFi.

 

  Languages

  • English
  • Spanish

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Adobe Reader is required to open and view PDF files. This can be downloaded free from adobe.com.

Available Documents

    X1Jet HP MK2

    Independent print system with HP technology Small and compact Control system and print head in one Simple and intuitive 3-button operation with LED control lamps for user-friendly system control SmartCard function for the automatic recognition and storage of ink levels Cost-efficient introductory system Variable controls via interface Simple layout and parameter transfer using a USB stick

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    HP (Hewlett-Packard)

    Hewlett Packard is a printhead suitable for marking almost any product at high resolution.

    Click on the Direct Sales Button, and contact us today to order your HP inkjet thermal inks.

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    Zebra FX7500 RFID Reader

    The FX7500 Fixed RFID Reader introduces advanced Zebra Solutions-designed RFID radio technology for faster, more accurate read rates and more consistent performance even in challenging environments. The new radio is paired with a more flexible Linux-based network architecture that integrates the tools and open-standard interfaces needed for fast, easy deployment with RFID and back-end applications. The result is a fixed RFID reader that sets a new performance standard — delivering peak performance at all times with excellent reader sensitivity and better interference rejection, at a lower cost per read point.

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    Pharma / Nutraceutical Labels

    pharma-nutra-labels

    The demands for traceability and counterfeit detection are correspondingly high for medicines. Many regulatory bodies in many countries need to be adhered to including the FDA (Food and Drug Administration), IFAH (International Federation for Animal Health), EFPIA (European Federation of Pharmaceutical Industries and Associations) and others. Quality assurance requires that the marking systems implemented in a Track & Trace system shall be absolutely accurate and function reliably. Text and codes must ultimately be perfectly legible when checked visually.

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