EasyGo! Support Ticket

Summary

Report your support tickets in the easiest way with this application. Just enter the priority, the customer related information, the incident details and it’s ready to be reported to support.

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Description

EasyGo!SupportTicket allows to report incidence tickets in a few clicks:

  • Create a new support ticket (a unique ticket ID will be created automatically).
  • Optionally, enter customer related data (name, contact data, additional information…)

Finally, upload the reported incident tickets to the host via cradle or WiFi.

 

  Languages

  • English
  • Spanish

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Adobe Reader is required to open and view PDF files. This can be downloaded free from adobe.com.

Available Documents

    Markoprint Integra One ip LX

    Unleash the Power of Proven Washdown Technology (IP Protection) for Seamless Performance in Complex and Demanding Applications. Experience High-Speed Printing and Effortless Operation with Up to 10 mm Print Distance. Discover Impressive Innovations, including a Patented Mechanism for Secure Ink/Printhead Unit Hold, Setting a New Standard in Printing Excellence.

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    X2Jet Touch

    The particularly compact and cost-effective X2JET Plus System is ideal for the foodstuffs, chemicals, building materials, and pharmaceutical industries. This innovative system marks absorbent and semi-absorbent surfaces – fast, accurately and reliably. The touchscreen interface and animated graphics makes it user-friendly and easy-to-use. Using a USB stick, data transfer is simple and reliable.

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    DNP TR3021, 22, 23 Wax Thermal Transfer Ribbon

    Thermal Transfer Ribbons

    Based on DNP’s proven wax technology, these quality ribbons expand your color possibilities while providing excellent print clarity and high smudge resistance when black just isn’t enough. These ribbons are also specially formulated with DNP’s backcoat technology for printhead protection.

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    Weber 121 Wrap-Around Label Applicator

    Weber’s versatile 121 provides a simple, cost-effective solution to low-volume wrap-around labelling that is as accurate and flexible as similar labelling systems used in larger-scale operations.  This labelling system features the fast and accurate positioning of full, overlap and partial-wraps of pressure-sensitive labels on cylindrical containers.

    Products up to 7″ in diameter and up to 12″ high easily can be accommodated using the system’s adjustable guide rails. It can handle labels up to 6 inches tall and 12 inches long and apply them at rates up to 45 products per minute to a variety of sized products. During application, labels are peeled away from the liner and securely attached to products using the wipe-on label applicator and a wrap station.

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