EasyGo! Support Ticket

Summary

Report your support tickets in the easiest way with this application. Just enter the priority, the customer related information, the incident details and it’s ready to be reported to support.

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Description

EasyGo!SupportTicket allows to report incidence tickets in a few clicks:

  • Create a new support ticket (a unique ticket ID will be created automatically).
  • Optionally, enter customer related data (name, contact data, additional information…)

Finally, upload the reported incident tickets to the host via cradle or WiFi.

 

  Languages

  • English
  • Spanish

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Adobe Reader is required to open and view PDF files. This can be downloaded free from adobe.com.

Available Documents

    Geset Labelling Machine

    Geset Labelling Machine

    Fast, reliable, economical solutions to product labelling: Geset 100, 300 and 700 labelling machines are part of a modular system. Up to 50 modules are available for design solutions to customer demands. The Geset 100 is a labelling machine for small production series, designed to produce small volumes as accurately and flexibly as would a large plant. Its robust construction renders it ideal both for intermittent use of only a few minutes per day and for multiple shift operation.

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    ULTRAPRINT – High durability resin

    ULTRAPLATE is the standard resin ribbon from Weber. It is dedicated to
    applications requiring a perfect printing quality and excellent mechanical
    resistances. Its high versatility (it also prints on coated papers) and its
    performances (sharpness, printing speed) have resulted in making
    ULTRAPLATE a market reference.

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    Axicon 12000 2D Barcode Verifier

    The Axicon 12000 2D verifier is designed to give repeatably highly accurate results when verifying Datamatrix and similar barcodes. The Axicon 12000 conforms to all of the latest ISO, GS1 and Pharmaceutical standards – and the Axicon 12000 has pioneered the AI content checking for the different pharmaceutical requirements (CIP, Turkish Ministry of Health, etc). The Axicon 12000 is designed for all 2D barcodes where an aperture size of 3mil or more is required (up to the scan area available – see scan area details overleaf) – the user can set the aperture either directly or by specifying a required Application Standard.

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    Performance Series

    Intelligent Industrial Thermal Printers

    The Datamax-O’Neil p1120n Near Edge Performance Printer offers a unique near-edge printhead that allows full use of the label giving customers the ability to design and code barcodes that support detailed information. The flexible multimedia printing allows labels to be printed on synthetics, tags, self-adhesives and plastics. The near-edge printhead gives users the ability to integrate barcode printing across a wide variety of applications. The p1120n also offers auto-loading capabilities, a user-friendly touchscreen, and uses industry standard PCL printer language making it easy to integrate.

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