EasyGo! Support Ticket

Summary

Report your support tickets in the easiest way with this application. Just enter the priority, the customer related information, the incident details and it’s ready to be reported to support.

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Description

EasyGo!SupportTicket allows to report incidence tickets in a few clicks:

  • Create a new support ticket (a unique ticket ID will be created automatically).
  • Optionally, enter customer related data (name, contact data, additional information…)

Finally, upload the reported incident tickets to the host via cradle or WiFi.

 

  Languages

  • English
  • Spanish

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Adobe Reader is required to open and view PDF files. This can be downloaded free from adobe.com.

Available Documents

    MC1X PERSONAL SHOPPER

    ACHIEVE CUSTOMER SERVICE EXCELLENCE AND ASSOCIATE PRODUCTIVITY

    Add value to the customer experience with targeted promotions and offers based on buying preferences. Empower store associates to more efficiently manage inventory and pricing at the shelf edge. Reduce your overhead costs and improve customer loyalty with the MC Series multi-function retail mobile computer.

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    Markoprint Integra Quadro/Quadro²

    The new Markoprint Integra Quadro/Quadro² print controller can control up to four inkjet printers or four print positions at the same time. This allows you to print on both sides of primary and secondary packaging on one or two separate production lines. There are also two separate printing methods that can be used in this process.

    The Markoprint Integra Quadro/Quadro² can easily cope with limited space thanks to its slender design. Installation inside or directly at the industrial line is straightforward thanks to the different fixation options. It was designed specifically for installation in control panels and machinery.

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    Zebra ZT400 Series

    Keep your critical operations running efficiently with Zebra’s durable ZT400 Series printers, designed for years of performance in a wide array of applications. The ZT400 Series builds on the field-proven reliability of the Z Series™ with advancements in print speed, print quality and connectivity options. Designed for ease of use, the ZT400 Series printers offer […]

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    EasyGo! ProductCheckPro

    Summary

    Manage your stock by checking the properties of your products and verifying they are correct. Alert, by incidents, the failures of the products checked. Send the incident report to the server to solve it or to have a movement report. Finally, print product related labels from your handheld device via cable, WiFi or Bluetooth.

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