EasyGo! Support Ticket

Summary

Report your support tickets in the easiest way with this application. Just enter the priority, the customer related information, the incident details and it’s ready to be reported to support.

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Description

EasyGo!SupportTicket allows to report incidence tickets in a few clicks:

  • Create a new support ticket (a unique ticket ID will be created automatically).
  • Optionally, enter customer related data (name, contact data, additional information…)

Finally, upload the reported incident tickets to the host via cradle or WiFi.

 

  Languages

  • English
  • Spanish

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Adobe Reader is required to open and view PDF files. This can be downloaded free from adobe.com.

Available Documents

    Weber’s GHS Labeling Software

    Are you still looking for an all-in-one solution to your GHS labelling needs?

    If you are a medium to large company that manufactures or distributes multiple chemicals or formulations, you should look into Weber’s new GHS Labelling Software powered by Matrix. Whether you are using one PC or an entire network of computers in multiple locations, this system can keep your labelling operation organized, compliant and running smoothly.

    Using one SQL database, fewer formats are needed. All the information is stored in one location making it easier to update. And the Weber GHS Labelling Software has a very tight audit trail so all user activities are date and time stamped for accountability.

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    Markoprint Integra PP 108

    The Markoprint Integra PP108 is the first inkjet printer with SEIKO printing technology and a circulating ink system. It features a POZIFLOW circulating ink system which prevents the accumulation of air in the nozzles and ensures a permanent, clean print image without missing print due to blocked nozzles. The system’s ink tank can be installed above, below, or at the same height as the print head without any problems. The new SEIKO printhead has a print height of 108 mm and achieves a remarkable speed of up to 150 meters per minute with a high resolution of 360 dpi.

    Suited to Dual Colour Printing Applications such as Hazard Labelling, Dual Colour overprinting and Direct Printing Applications to corrugate, and web printing applications, the PP108 is the latest high end, economical Inkjet System using the latest Drop on Demand Printing Technology.

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    Working Apps’ Tray Trace

    Summary

    Tray Trace is the effective answer to the management of re-useable containers. With the use of unique identifiers for each tray, container, roll cage, IBC, transit tank, barrel, gas bottle, potato box or pallet means these can be scanned on delivery, collection and at base to provide an accurate record of the container’s use and current location. Re-usable containers are environmentally friendly if re-used; where are they going to, and who is losing and not re-using costs a business both monetarily but also in loss of resources. Further Tray Trace lets you record the condition of the container, its temperature and free text as an option.

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    Milk Labels

    Milk labels

    Milk labels come in all shapes, sizes and flavors these days. With all the new types of containers, it is sometimes hard to find the right adhesive to keep your label on your product. We have some great ideas that can help you improve the appearance of your milk brand. Weber can help you pick the right adhesives and facestock to stand up to the refrigerated environment and still look refreshing.

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