EasyGo! Support Ticket

Summary

Report your support tickets in the easiest way with this application. Just enter the priority, the customer related information, the incident details and it’s ready to be reported to support.

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Description

EasyGo!SupportTicket allows to report incidence tickets in a few clicks:

  • Create a new support ticket (a unique ticket ID will be created automatically).
  • Optionally, enter customer related data (name, contact data, additional information…)

Finally, upload the reported incident tickets to the host via cradle or WiFi.

 

  Languages

  • English
  • Spanish

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Adobe Reader is required to open and view PDF files. This can be downloaded free from adobe.com.

Available Documents

    SATO CG Series

    With superior performance and affordable price, these 2″ or 4″, 203 or 305 dpi, Direct Thermal/Thermal Transfer printers are best in their class. The SATO CG Series models are delivered stock out of the box with competitive emulations onboard and optimal interfaces (built in USB standard) for outstanding performance in clinical and processing environments. CG2 […]

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    Model 5300 Series Swing-Tamp Label Printer-Applicator

    This Weber exclusive provides high-resolution printing and high-speed operation combined with the swing-tamp method of label application that affixes labels to the leading or trailing side of a product.

    • Choose from a wide range of 203, 300 and 600 dpi print engines
    • Capable of handling print speeds up to 16 ips
    • Numerous I/O’s ease interfacing with external devices
    • Monitor operation via a web browser
    • Available with RFID capability

     

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    Weber Legi-Air 4050E – Precision Labelling System

    Based on a modular construction the Weber 4050E is capable of numerous methods to print and apply a label. The design comprises a feeder module, a printing module, label winder and unwinder with numerous applicator types. The standard Tamp-Blow system has a quick-change system for changing the tamp pad which significantly reduces the changeover time to other label formats.

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    Performance Series

    Intelligent Industrial Thermal Printers

    The Datamax-O’Neil p1120n Near Edge Performance Printer offers a unique near-edge printhead that allows full use of the label giving customers the ability to design and code barcodes that support detailed information. The flexible multimedia printing allows labels to be printed on synthetics, tags, self-adhesives and plastics. The near-edge printhead gives users the ability to integrate barcode printing across a wide variety of applications. The p1120n also offers auto-loading capabilities, a user-friendly touchscreen, and uses industry standard PCL printer language making it easy to integrate.

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