EasyGo! Support Ticket

Summary

Report your support tickets in the easiest way with this application. Just enter the priority, the customer related information, the incident details and it’s ready to be reported to support.

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Description

EasyGo!SupportTicket allows to report incidence tickets in a few clicks:

  • Create a new support ticket (a unique ticket ID will be created automatically).
  • Optionally, enter customer related data (name, contact data, additional information…)

Finally, upload the reported incident tickets to the host via cradle or WiFi.

 

  Languages

  • English
  • Spanish

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Adobe Reader is required to open and view PDF files. This can be downloaded free from adobe.com.

Available Documents

    ARMOR – Thermal Transfer Ribbon APR6

    THERMAL TRANSFER RIBBON

    APR®6 is the standard wax/resin ribbon of the ARMOR range: very versatile, it has been conceived to print all kinds of self-adhesive labels at the lowest heat settings. It also provides a higher level of mechanical resistance compared to the wax ribbons.

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    SATO MBi Series

    For fast, flawless barcode label printing to go, look no further than SATO’s MB2i and MB4i series of printers.

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    Markoprint X1JET HP HandHold

    The Markoprint X1JET HP HandHold inkjet printer is a versatile, mobile, industrial, small character inkjet printer. The X1JET HP HandHold is battery operated and will print high resolution text and images without being fixed to a production line. The long-life battery allows you to print over an extended period of time. Configuring the device and uploading of print images is a simple task using a USB stick and the Markoprint iDesign software.

     

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    Axicon 12000 2D Barcode Verifier

    The Axicon 12000 2D verifier is designed to give repeatably highly accurate results when verifying Datamatrix and similar barcodes. The Axicon 12000 conforms to all of the latest ISO, GS1 and Pharmaceutical standards – and the Axicon 12000 has pioneered the AI content checking for the different pharmaceutical requirements (CIP, Turkish Ministry of Health, etc). The Axicon 12000 is designed for all 2D barcodes where an aperture size of 3mil or more is required (up to the scan area available – see scan area details overleaf) – the user can set the aperture either directly or by specifying a required Application Standard.

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