EasyGo! Support Ticket

Summary

Report your support tickets in the easiest way with this application. Just enter the priority, the customer related information, the incident details and it’s ready to be reported to support.

Description

EasyGo!SupportTicket allows to report incidence tickets in a few clicks:

  • Create a new support ticket (a unique ticket ID will be created automatically).
  • Optionally, enter customer related data (name, contact data, additional information…)

Finally, upload the reported incident tickets to the host via cradle or WiFi.


 

  Languages

  • English
  • Spanish

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Available Documents

    BCP Apps – Data Collect Plus

    Summary

    BCP Apps – Data Collect Plus is designed for those customers who need a straight forward data collection application with a choice of multiple programs. You can choose to have either ONE, TWO or THREE programs in the Application each with their own unique data fields. Each data field can be named and its length defined prior to installation. One of the fields in each program can be nominated as an Additions field that will total up all entries made in that field and display it on each screen. Each data field allows either scanned or keyed data entry for ease of use. There is an added facility for the operator to view the data collected and delete entries if desired, prior to downloading to the host. All entries in the Data Files are time and date stamped and can easily be downloaded into the customers Database or Excel spreadsheet by using WLAN or just a USB connection. What could be more straight forward?

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    Zebra GX430t 300dpi Printer

    Zebra GX430 Desktop Printer

    The best-in-class enhanced GX430t thermal transfer printer offers the widest range of features, 4 inches per second print speed and 300 dpi resolution to meet all your low- to medium-volume printing requirements.

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    Zebra DS4800 Series Scanner

    In today’s highly competitive retail market, improving your customers’ experience is a must. To differentiate yourself and keep shoppers
    coming back, you not only need fast, smooth checkouts, you need an aesthetically pleasing store environment that reinforces your brand.
    Yet, the POS, the most common point of interaction between customers and sales associates, is often overlooked. Current scanner technology does not enhance the checkout experience or integrate your brand into the process. But Zebra’s DS4800 Series changes that.

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    Geset 125 Horizontal Labelling System

    The Geset 125 labelling system is used to label cylindrical products automatically. Depending on the type and dimension of the product, different label sizes are used. The products are fed manually or by a conveying system provided by the customer at an infeed passage of the labelling system. Care should be taken on accurate alignment of the products between the two freely mounted rollers of the roll conveyor. The side guide’s position the products flush with the outside edge of the roll conveyor.

    The roll conveyor feeds the products to the labeller. There the label is applied with the part running forward onto the product and it is pushed by rotation and the back pressure of the wrapping unit onto the product. The back pressure of the wrapping unit (the speed of the wrapping unit is twice as fast as the speed of the base conveyor) enables the product in rotation. The roll conveyor forwards the finished labelled products to the outfeed. Here the products are removed manually or by the customer’s conveying system.

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