EasyGo! Support Ticket

Summary

Report your support tickets in the easiest way with this application. Just enter the priority, the customer related information, the incident details and it’s ready to be reported to support.

Description

EasyGo!SupportTicket allows to report incidence tickets in a few clicks:

  • Create a new support ticket (a unique ticket ID will be created automatically).
  • Optionally, enter customer related data (name, contact data, additional information…)

Finally, upload the reported incident tickets to the host via cradle or WiFi.


 

  Languages

  • English
  • Spanish

EnglishSpanish

Adobe Reader is required to open and view PDF files. This can be downloaded free from adobe.com.

Available Documents

    Legi-Air 5300 Tyre Label Printer-Applicator

    Fulfilling EU Guidelines

    According to an EU regulation all new tyres produced in or after January 2012 and placed on the market within the EU must bear a standardized EU label, such as those already seen on washing machines and refrigerators. The new label must contain precise details with seven grades (A-G) of fuel efficiency, wet grip and exterior noise when in motion (in dB), respectively.

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    microFlash 4t/4te

    With uncompromising standards, the 4t/4te is engineered throughout to withstand even the most punishing portable applications, including multiple 6 ft drops to concrete. The 4t/4te prints outstanding quality 4-inch receipts, proof of deliveries, labels, and invoices. The 4t comes with Serial and IrDA communication. The 4te is every bit as rugged as the 4t but it offers enhanced processing speeds (10 times faster), greater memory capacity, USB connectivity power status lights, external charging, and optional Bluetooth and 802.11b/g wireless connectivity.

     

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    BCP Apps – Data Collect Plus

    Summary

    BCP Apps – Data Collect Plus is designed for those customers who need a straight forward data collection application with a choice of multiple programs. You can choose to have either ONE, TWO or THREE programs in the Application each with their own unique data fields. Each data field can be named and its length defined prior to installation. One of the fields in each program can be nominated as an Additions field that will total up all entries made in that field and display it on each screen. Each data field allows either scanned or keyed data entry for ease of use. There is an added facility for the operator to view the data collected and delete entries if desired, prior to downloading to the host. All entries in the Data Files are time and date stamped and can easily be downloaded into the customers Database or Excel spreadsheet by using WLAN or just a USB connection. What could be more straight forward?

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    Weber LA4050B-EL – All Electric Linear Print Apply System

    Weber’s LA4050B Series Electric Labelling Print and Apply automated labeling systems feature industry-leading smart technology that use sensors to reduce label application complications, ensuring a one-to-one label-product match. As the leading all-electric Label Printer/Applicator manufacturer on the market, our pressure sensitive labeling systems enable customers to completely replace conventional pneumatic systems with semi-electric and or a fully electric option that controls the label with pinpoint accuracy in side, top, bottom and corner-wrap applications throughout the packaging process.

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