EasyGo! Support Ticket

Summary

Report your support tickets in the easiest way with this application. Just enter the priority, the customer related information, the incident details and it’s ready to be reported to support.

Description

EasyGo!SupportTicket allows to report incidence tickets in a few clicks:

  • Create a new support ticket (a unique ticket ID will be created automatically).
  • Optionally, enter customer related data (name, contact data, additional information…)

Finally, upload the reported incident tickets to the host via cradle or WiFi.


 

  Languages

  • English
  • Spanish

EnglishSpanish

Adobe Reader is required to open and view PDF files. This can be downloaded free from adobe.com.

Available Documents

    DNP R300 General Purpose Resin Ribbon

    DNP has the most elite resin ribbon offering in the industry. R300’s extensive label adaptability and high print speed capability makes it the most diverse resin of its kind. It outperforms the competition in abrasion and solvent resistance, uses less print energy and is designed with DNP’s standard anti-static and backcoat properties to protect printheads and extend printhead life. And, like all DNP ribbons, R300 is an industry leader in Edge Definition™ producing dark, dense images for improved scan rates.

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    Barcode printer for your individual business needs

    sato-colorjet-412e8

    Desktop printers are versatile and can be used in barcode applications for example. Their size means they can be used whatever the time and place. The desktop printer is ready when- and wherever a label is required.

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    A – Class, Mark II Print Engine

    A-Class_printer_A - C l a s s M a rk I I

    When the demands of your high performance print and apply application require more features than existing print engines offer, it’s time to move up to the A-Class™ Mark II. The A-Class Mark II family of advanced print engines is designed for high-demand multi-shift applications requiring fast throughput and proven reliability. It includes a number of innovative design features such as stainless steel hardware components, a modular design for enhanced serviceability, coated side in/coated side out thermal transfer ribbon assembly, a full graphics display, intuitive menu navigation, and an optional remote display.

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    Axicon 6015 Barcode Verifier

    The Axicon 6015 combines CCD based hardware and state of the art application software, conforming to the latest ISO/ANSI print quality standards (ANSI x3.182 and ISO/IEC15416-1). Our equipment has been independently tested and conforms to ISO/IEC15426-1. The Axicon 6015 is designed for all barcodes where a 4, 5, 6,10 or 20mil aperture is mandatory up to 68mm width including quiet zones. The simple to use design reduces user error and eliminates product damage whilst providing the highest level of accuracy achievable for verification.

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