EasyGo! Support Ticket

Summary

Report your support tickets in the easiest way with this application. Just enter the priority, the customer related information, the incident details and it’s ready to be reported to support.

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Description

EasyGo!SupportTicket allows to report incidence tickets in a few clicks:

  • Create a new support ticket (a unique ticket ID will be created automatically).
  • Optionally, enter customer related data (name, contact data, additional information…)

Finally, upload the reported incident tickets to the host via cradle or WiFi.

 

  Languages

  • English
  • Spanish

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Adobe Reader is required to open and view PDF files. This can be downloaded free from adobe.com.

Available Documents

    Markoprint ZTV HP

    The Markoprint ZTV HP is a Central Ink Supply (CIS) system stores up to 400ml of ink for Markoprint HP Class inkjet printing systems such as the Markoprint integra One, Markoprint X2JET / X4JET, and Markoprint integra Quadro.

    The large ink tank prevents frequent cartridge replacements from lowering your Overall Equipment Effectiveness (OEE). It can hold up to four single HP cartridges repaying you rapidly thanks to reduced ink prices. For non-interrupted production, the system can be paired with our NonStopPrinting printhead. Using an interface directly on the cartridge, current ink filling levels are monitored in real time. When the levels in the bulk tank fall below a certain threshold, a valve to the bulk tank opens and automatically refills it.

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    Weber Legi-Air 4050E – Precision Labelling System

    Based on a modular construction the Weber 4050E is capable of numerous methods to print and apply a label. The design comprises a feeder module, a printing module, label winder and unwinder with numerous applicator types. The standard Tamp-Blow system has a quick-change system for changing the tamp pad which significantly reduces the changeover time to other label formats.

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    Thermalcard

    Thermal cleaning cards remove the most stubborn burnt on paper particles and adhesive residue. They are designed to safely clean thermal print heads, guide paths, rollers and reader heads.

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    X1Jet LX MK2

    The Markoprint X1JET LX inkjet operates LX Class printing technology and is small, compact, and cost-effective system. It has a single housing unit constructed of robust milled and anodized aluminium that houses both the print head and the print controller. High-resolution prints are possible thanks to the printhead’s two nozzle row. The ink type is detected, and the level of ink filling is stored using its internal memory. The X1JET LX has an integrated picture sensor that automatically starts printing.

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