EasyGo! Support Ticket

Summary

Report your support tickets in the easiest way with this application. Just enter the priority, the customer related information, the incident details and it’s ready to be reported to support.

Description

EasyGo!SupportTicket allows to report incidence tickets in a few clicks:

Create a new support ticket (a unique ticket ID will be created automatically).
Optionally, enter customer related data (name, contact data, additional information…)

Finally, upload the reported incident tickets to the host via cradle or WiFi.

Languages

English

Spanish

Adobe Reader is required to open and view PDF files. This can be downloaded free from adobe.com.

Available Documents

Armor – APR600 Thermal Transfer Ribbon

APR600 is the worldwide reference of premium ribbons for Corner Edge and Near Edge printers. It is the standard ribbon in ARMOR’s wax/resin range. Its performance (speed, sensitivity, versatility, blackness) provides a perfectly adapted answer a large majority of applications.

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Markoprint Shutter Printhead HP

Inkjet nozzles can clog and dry up in a dusty printing environment, which is typical in wood-processing enterprises and other sectors. This results in poorly printed images. Our Markoprint Shutter Printhead HP prevents dust from entering the ink cartridge or gathering on the nozzles. During a production halt, the printhead automatically retracts the cartridge and shuts the open nozzle plate. After being paused for even several days, it is instantly ready to print again.

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X1Jet HP Stitch MK2

The Markoprint X1JET Stitch is a self-contained inkjet printing system that uses tried-and-true HP Class printing technology. Its space-saving electronics are hidden behind the cartridge, allowing it to be installed in confined areas. This entry system is especially useful for printing many 12.5 mm print pictures at the same time, which is typical in multi-lane deep-drawn packaging plants. To print a larger print image (up to 100 mm) , up to 8 X1JET Stitch printheads can be cascaded . The patented Click’n’Print cartridge holder makes replacing cartridges a breeze at any time. The SmartCard function of the system detects the ink cartridge and automatically sets all parameters.

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